next4biz

Live Chat Bot Animation

Hybrid Bot: Guided → LLM → Human Agent

Conversation Phases

Guided → LLM → Human

What’s happening in this demo

  • Hybrid flow (LLM ⇄ Guided ⇄ Human): All within one conversation—context stays intact.
  • Seamless handoffs: Agents receive the full transcript, customer/order/product context, attachments, sentiment & CSAT signals, and the bot’s suggested next step.
  • Integrated Mobile Experience: Use our native SDK and visual components to make support a natural part of your mobile app.
  • On-site requests: When needed, a ticket is created for service visits.

Customer Support

Online • Ready to help

Guided Bot