Hybrid flow (LLM ⇄ Guided ⇄ Human): All within one conversation—context stays intact.
Seamless handoffs: Agents receive the full transcript, customer/order/product context, attachments, sentiment & CSAT signals, and the bot’s suggested next step.
Integrated Mobile Experience: Use our native SDK and visual components to make support a natural part of your mobile app.
On-site requests: When needed, a ticket is created for service visits.