You can track an issue within all responsible units. As a manager, I can monitor the entire issue life cycle and see who is late, who is on time, and who is doing what on an issue. As a user, I can view all the steps involved before and after my own.
With next4biz implementation, the delivery duration is much shorter and the implementation costs are far less than those in traditional cases.
Because in addition to traditional flexibility, with next4biz, business users can design or change workflows or forms by themselves without any need for technical assistance.