With next4biz you can build, and amend, as you like your customized customer services structure. Therefore your software keeps being regularly updated. More over next4biz, too, is developing rapidly. Announcement that was made regarding the new features built in the 6.3 version include e-mail recognition, monitoring of the delays within the notification list, next4biz password, reporting on the related notification. We compiled the most striking ones for you.
E-mail Recognition Feature
By the help of the e-mail recognition feature next4biz automatically suggests e-mail addresses once you start to write the mails of your users, or customers, on the Mail Send page.
Monitoring of the Delays within the Notification List
You can monitor the deadlines for the notifications placed within the notification and work flow lists. At a glance you can spot the e-mails that you need to respond primarily on your work flow list.
next4biz Password Check
Custom Action Notifications
Reporting on Customer Notifications
Tracking of Notifications from Lower Departments
Notification Detailed Output Compiling
You can compile the outputs that originate from the notifications. You can create a text to your liking by adding a heading area to the output.