Customer Service Flow β Social Media (Auto-Build Demo)
Tool Box
Channels
π¬
Live Support
β
IVR
π±
WhatsApp
π
Social Media
β
E-mail
π₯
Self Service
π§
Call Center Agent
π
Marketplace
β
Review Platforms
AI Tools
π€
Guided Bot
β¦
AI Bot
β
PRIME
π
SpeechToText
π·
Categorization
β©
Auto Responder
β
Response Generator
π
Chat
Decisions
Resolution
Issue Qualification
Auto Resolution
Auto Response
Actions
β’
Forward to Workflow
π€
Assign to User
οΌ
Create an Issue
βͺ
Respond To Customer
β
Close Issue
Empty β drag a Channel to start
βΆ Auto
β― Step
Next βΊ
Customer Service Flow Designer
Channel
AI Tool
Decision
Action
Yes
No
branches