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LIVE DEMONSTRATION
Process-driven customer service management
with less IT dependency.
Process-driven customer service management with less IT dependency.

One of our senior consultants will set up and then run omnichannel, workflow-oriented customer service system.

It will be an opportunity to observe how process management features transform the ticketing perspective into end-to-end experience management.

Forms, workflows, agent scripts will be designed on the fly during the demonstration. The consultant will show how "less IT dependency" brings more agility and prove that CRM projects don't have to be lengthy and costly.

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