Report, Monitor and Analyze Processes

Design custom reports

Design reports, charts and dashboards with simple drag-drop design tools.

Report lost and unanalyzable data from emails, spreadsheets and documents on personal computers, with next4biz BPM digitalized process management.

Perform continuous KPI-based measurement, reporting, analysis, improvement and optimization of business processes.

Measure performance and act on opportunities

Drill-down through reports, identify threats and improvement opportunities.

Categorize and report process-related problems.

Identify root causes of delays.

Measure performance by user, user group, department, supplier, stakeholder or any other organizational category. Create dashboards to monitor these measures.

Utilize SLA’s and delay management

Set maximum processing times for process flows and process flow steps. Measure actual processing times for process flows and process flow steps real-time.

Measure the real-time service duration.

Specify informative and warning notifications for service level limits.

Manage deadlines that are exceeded with hierarchical escalation.

Build dashboards and panels for management and measurement

Design reports and dashboards as management panels.

Monitor and audit processes, and furnish process managers with in-depth analysis for better operations.

Share reports

Share reports through next4biz BPM corporate reporting tools integration.

Download reports as excel spreadsheets for external analysis.