Enable two-way integration with ERP systems, call center operators, e-commerce apps, internet banking, corporate applications, authorization infrastructure, email services, SMS systems, mobile apps, other CSM systems and more.
Provide agents with a single-page access to customer data
Empower agents to offer personalized service based on customer information.
Integrate CSM with other enterprise systems
Seamlessly integrate next4biz CSM with other enterprise systems. Streamline customer service management with next4biz CSM’s single-interface approach.
Access all your applications from a single page.
Access integrated data anywhere, anytime
Integrate just once with the next4biz web service or iFrame integration. Access integrated data anywhere, anytime!
Simply interface Next4biz CSM with all systems
Avoid reinventing the wheel. Make use of accumulated next4biz integration know-how by using the next4biz guide to application integration. Utilize the web service documentation and code samples available at “developers.next4biz.com.”