Request Demo

CSM New Features (6.8.9)

Mobile Interfaces Renovated

Now you can access, track, and process your customers tickets through your mobile device using the renovated mobile web interface.

Customer Specific Reminders

You can set reminders for your users about a certain detail about the customer. For example if the customer is tagged “platinum segment customer” or “foreign customer” the system can remind the users when they take the issue.

Sorting of the Custom Fields

Now you can sort the custom fields under the issue submit and issue detail pages, independent from their category.

Auto Dispatch Logs

The auto dispatch logs are visible under the ticket history. You can see where and when the ticket has been automatically assigned in the history of a ticket.

Login From Other Devices

If you log into your account within a new browser or a device, Next4biz will inform you.

We use cookies in accordance with legal regulations to improve our services and your experience on our site. To edit your cookie preferences, you can go to the settings or get detailed information about our cookie policy.
Our Cookie Policy and Your Privacy

Mandatory Cookies

Always enabled
Mandatory cookies enable the basic functions of the website to ensure that it operates as intended. The website cannot function properly without these cookies.
Our Cookie Policy Our Privacy Policy

Performance Cookies

Always enabled
Performance cookies anonymously collect visitor usage data and preferences on websites to help improve the website’s performance.
Our Cookie Policy Our Privacy Policy

Functional Cookies

Functional cookies rely on a user’s previous visits to the website to recognize and remember them in their following visits to offer website users customized services, including language and region settings.
Our Cookie Policy Our Privacy Policy

Marketing Cookies

Marketing cookies are third-party cookies that monitor visitor behavior on websites. These cookies aim to prompt advertisements that may interest the visitors based on their needs.
Our Cookie Policy Our Privacy Policy
next4biz Destek

See Next4biz in action

Schedule a Meeting