Customer Self-Service
Lighten the load on your call center!
Self-Service for faster and more efficient customer service
Design an FAQ section and a knowledge base
Use the dynamic FAQ section for any information that will spare customers the inconvenience of requesting support.
Lighten the load on your call center
Let your customers submit their complaints with category-specific forms, and even track their status.
Online complaint tracking
Enable customers to track their complaints and submit new information and documents with Self-Service.
Self-Service integrated with all channels
Let customers track their complaints across all channels with Self-Service
AI-Supported Self-Service
Artificial intelligence analyzes complaints and automatically directs them to the relevant units.
Automatically notify your customers about the status of their complaint
Keep your customers up-to-date via SMS, email and mobile notifications.
No code no cry!
Design separate self-service forms for each category without the need for technical support.
