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Customer Self-Service

Lighten the load on your call center!
Self-Service for faster and more efficient customer service

Design an FAQ section and a knowledge base

Use the dynamic FAQ section for any information that will spare customers the inconvenience of requesting support.

Lighten the load on your call center

Let your customers submit their complaints with category-specific forms, and even track their status.

Online complaint tracking

Enable customers to track their complaints and submit new information and documents with Self-Service.

Self-Service integrated with all channels

Let customers track their complaints across all channels with Self-Service

AI-Supported Self-Service

Artificial intelligence analyzes complaints and automatically directs them to the relevant units.

Automatically notify your customers about the status of their complaint

Keep your customers up-to-date via SMS, email and mobile notifications.

No code no cry!

Design separate self-service forms for each category without the need for technical support.

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