Determine what your agents will say and when.
Institutionalize solutions and communication,
Make life easier for your agents…
Lower training and circulation costs with step-by-step agent scripts.
Drag and drop to set script standards for tens, hundreds or thousands of agents.
It is up to you to change the follow-up questions based on the answers given.
Easily display the category-specific questions and answers to your customers on the screen.
Solve your customer’s problem upon first contact with the right solution patterns.
Design, test, provide and measure the performance of agent scripts yourself without technical support.
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