Customer Success Stories: “What has changed after next4biz”
BOSCH Focuses on the Customer Using next4biz
In a strategy meeting held every year in Bosch, Germany, with the participation of after-sales directors from 50 countries, next4biz was selected as “the best project and the model platform of the year.”
With its flexible structure, next4biz meets even industry-specific needs. Users can easily modify next4biz without any technical help, and this makes next4biz a customizable, user-friendly application.
Business Case One of our customers came to us with some business requirements in the field service management. They have 250+ service points, and 900+ technicians with different level of expertise. They work with an outsourced call center. The technicians are mobile all the day. They wanted to improve their customers experience just by providing […]