The customer chooses the location
the European Union, the United Kingdom, the United States or Türkiye. The installation is prepared for the chosen location.
Data centers and data residency
Where is next4biz's data center? the EU, the UK, the US or Türkiye
next4biz CSM runs in the data center the customer chooses: the EU, the UK, the US or Türkiye. The application and its data are installed and processed in the chosen location. Backups are kept within the same country or region, at a separate site.
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Short answer
Application and data together
Not only the database: the next4biz CSM application itself runs in the chosen location.
Backups stay in-region
Backups are kept within the borders of the chosen country or region, at a separate site for resilience.
Certified processes
ISO/IEC 27001, ISO/IEC 27701, BS 10012, ISO 22301, ISO 10002, ISO 9001; independent penetration tests every year.
Regulations
GDPR and KVKK compliance committed to in writing; UK GDPR for the UK and CCPA for the US as compliance goals.
How it works
Data residency is not an add-on module or a post-contract negotiation; it is a decision taken at the start of the installation.
You choose the location
the EU, the UK, the US or Türkiye. The same next4biz CSM runs in all four locations.
The installation is prepared there
The application and the database are installed in the data center of the location you chose; customer data is stored and processed there.
Backups stay within the borders
Backups are kept in the same country or region, at a separate site. If something happens to the location, data is not lost and does not leave the borders either.
Four locations
Each location's facility certifications are listed on a separate page, together with the document lists.
| Location | Who it is for | Regulation | Certifications |
|---|---|---|---|
| Türkiye | Organizations whose data must stay in Türkiye; banking, insurance, telecom and public sector buyers with KVKK residency requirements. | KVKK; for banks, the BRSA (BDDK) outsourcing framework | Türkiye data center certifications |
| European Union | Organizations that want their EU customers' data to stay within the EU. | GDPR | EU data center certifications |
| United Kingdom | Organizations operating in the UK or wanting their data kept in the UK. | UK GDPR | UK data center certifications |
| United States | Organizations operating in the US or wanting their data kept in the US. | CCPA | US data center certifications |
Frequently asked questions
Is next4biz's data center in Türkiye?
Yes. For organizations that choose Türkiye, the next4biz CSM application and its data are installed and processed in the data center in Türkiye, and backups are kept within Türkiye as well. The European Union, the United Kingdom and the United States are also available as locations.
Does our data leave the country?
It does not leave the location you chose. The application, the database and the backups stay within the borders of the chosen country or region; GDPR and KVKK compliance is committed to in writing.
Who chooses the location?
The customer does. The installation is prepared for the chosen location, and the same next4biz CSM runs in all four locations.
Where is the data of our European customers kept?
For organizations that choose the European Union location, data is stored and processed within the EU. A European customer's data stays in Europe, and a Turkish organization's data stays in Türkiye.
Where are backups kept?
Within the borders of the chosen location, at a separate site for resilience. Backups of an organization that chose Türkiye stay in Türkiye; backups of an organization that chose the EU stay in the EU.
Does the application run in the same location too?
Yes. Not only the database but the next4biz CSM application itself is installed in the chosen location, so data and application stay within the same borders.
Which certifications do the data centers hold?
next4biz maintains ISO/IEC 27001, ISO/IEC 27701, BS 10012, ISO 22301, ISO 10002 and ISO 9001 and commissions independent penetration tests every year. Each location's facility certifications are listed on the pages linked in the table above.
Can we run it on our own systems (on-premise)?
Yes. If you prefer, you can run next4biz CSM on your own infrastructure with an on-premise license.
Related pages
Let's settle the location decision together
Which location fits you, which regulations apply and what the installation steps are: a 30-minute call is enough to clarify all three.